КОНТРОЛЬНОЙ РАБОТЫ №1, ВАРИАНТ №3

выполнены упражнения согласно заданиям варианта, точный текст заданий ниже

лист ответов и перевод в конце файла, после текста задания

Лексика

1. Выберите слово или словосочетание соответствующее русскому. Номера соответствий внесите в лист ответов.

1. take-away food а) взять с собой b) еда на вынос c) еда

2. available a) действительный b) доступный c) комфортный

3. oversees a) увиденный b) морской c) зарубежный

4. advertising a) реклама b) размещение объявлений c) скидочная акция d) служба рекламы

5. bell-boy a) горничная b) звонок c) носильщик

2. Выберете наиболее подходящее продолжение для предложений. Номера соответствий внесите в лист ответов.

6. A room not used as a bedroom, where guests may read, watch television, is called

a) lounge b) single room c) bathroom d) penthouse.

7. Wherever you go, TICs will help you find accomodation ______________.

a) for the night b) during the day c) in a month

8. Hotels can provide a wide range of _______.

а) services b) comforts с) foods d) drinks

9. Please note some hotels do not make advance bookings by mail or _______________

a) by check b) by hotel c) by telephone

10. The rapid construction of the new hotels led to emergence of ___________.

a) hoteliers b) hotel chains с) penthouses d) suites.

Грамматика

3. Выберите необходимую степень сравнения прилагательного. Внесите букву, обозначающую правильный вариант, в лист ответов.

11. He is also…… person than Paul. a) polite b) more polite

12. My research advisor is 5 years …… than me. a) older b) elder

13. Where is ……. bank office? a) the nearest b) near

14. The dean told us about ….. student in the group. a) better b) the best

15. Math is…… subject for me than history. a) difficult b) more difficult

4. Заполните пропуски в предложении, выбрав соответствующую форму глагола. Внесите букву, обозначающую правильный вариант, в лист ответов.

16 . I can't leave now. I ….. for an important telephone call.

a) wait b) am waiting c) had been waiting

17. What does she do? – She ….. the piano in a local orchestra.

a) plays b) played c) is playing

18. He must be very hungry. He….. anything in three days.

a) didn't eat b) hasn't eaten c) wasn't eating

19. First he …as a salesman, then as a night clerk, and after that he quit his job and became a writer.

a) worked b) had been working c) had worked

20. I usually ……to work by bus. It takes me about forty minutes to get to work by bus.

a) go b) am going c) have gone

21. Yesterday my daughter flew in an airplane for the first time in her life. She…… in an airplane before.

a) has never flown b) was never flying c) had never flown

22. Are you going to Lena's party? – No. I….. home tonight. I'm a little tired.

a) stay b) am staying c) stayed

23. She probably….. her keys while she was walking in the park.

a) lost b) has lost c) had lost

24. Will the rain ever stop? It….. all day.

a) had been raining b) has been raining c) is raining

25. I…… writing my report in an hour or so. Then we can go to a movie.

a) will finish b) finished c) have finished

26.Yesterday I went to an interesting museum that I….. before.

a) didn't visit b) wasn't visiting c) hadn't visited

27. By the time we arrived, she….. for us at the train station for three hours.

a) waited b) was waiting c) had been waiting

Чтение

5. Прочитайте текст и определите верны ли приведенные ниже утверждения (а -верно; b - не верно; c - информация в тексте отсутствует). Внесите букву, обозначающую правильный вариант, в лист ответов.

The International Classification of Hotels

1. The star classification system is a common one for rating hotels. Higher star ratings indicate more luxury.

The AAA and their affiliated bodies use diamonds instead of stars to express hotel and restaurant ratings levels.

Hotels are independently assessed in traditional systems and rest heavily on the facilities provided. Some consider this disadvantageous to smaller hotels whose quality of accommodation could fall into one class but the lack of an item such as an elevator would prevent it from reaching a higher categorization.

In recent years hotel rating systems have also been criticized by some who argue that the rating criteria for such systems are overly complex and difficult for laypersons to understand. It has been suggested that the lack of a unified global system for rating hotels may also undermine the usability of such schemes.

Standards of Hotel Glassification

2. Food services, entertainment, view, room variations such as size and additional amenities, spas and fitness centers, ease of access and location may be considered in establishing a standard. The more common classification systems include ‘star’ rating, letter grading, from ‘A’ to ‘F’, diamond or simply a ‘satisfactory’ or ‘unsatisfactory’ footnote to accommodation such as hostels and motels. Systems using terms such as Deluxe/ Luxury, First Class/ Superior, Tourist Class/ Standard, and Budget Class/ Economy are more widely accepted as hotel types, rather than hotel standards.

Some countries have rating by a single public standard — Belgium, Denmark, Greece, Italy, Malta, Netherlands, Portugal, Spain and Hungary have laws defining the hotel rating. In Germany, Austria and Switzerland the rating is defined by the respective hotel industry association using a 5-star system — the German classifications are Tourist (★), Standard (★★), Comfort (★★★), First Class (★★★★) and Luxury (★★★★★) with the mark Superior to flag extras beyond the minimum defined in the standard. The Swiss hotel rating was the first nongovernment formal hotel classification beginning in 1979. It did influence the hotel classification in Austria and Germany. The formal hotel classification of the DEHOGA (German Hotel and Restaurant Association) started on 1 August 1996 and proved very successful (with 80% of guests citing the hotel stars as the main criteria in hotel selection) which lead to the creation of a common European Hotelstars rating system that started in 2010.

In France, the rating is defined by the public tourist board of the department using a four star system (plus “L” for Luxus) which has changed to a 5-star system from 2009 on. In South Africa and Namibia, the Tourist Grading Council of South Africa has strict rules for a hotel types granting up to 5 stars.

In 1999, Visit Scotland, formerly the Scottish Tourist Board, introduced the first star rating scheme in the world based on quality outputs, as opposed to a ranking of facilities and service. It is seen as a model with potential for a worldwide scheme, as it has developed a means of objectively assessing the quality of the guest experience, as opposed to measuring an inventory of services and facilities, and can be adapted for varying worldwide markets. Its standards are based on guest expectations, rather than being a prescriptive formula to regulate hotel operations and delivery. Around 80% of hotels in Scotland choose to participate in this voluntary scheme.

European Hotelstars Union

3. The HOTREC (Hotels, Restaurants & Cafes in Europe) is a umbrella organization for 39 associations from 24 European countries. On the conference in Bergen 2004 the partners sketched a hotel classification system in order to harmonize the national standards. In 2007 the HOTREC launched the European Hospitality Quality scheme (EHQ) which has since accredited the existing national inspection bodies for hotel rating.

Under the patronage of HOTREC the hotels associations of Austria, Czech Republic, Germany, Hungary, Netherlands, Sweden and Switzerland have created the Hotelstars Union. On 14 September 2009, the Hotelstars Union classification system was decided and pronounced on a conference in Prague. Since January 2010 the system is effective in most of these countries. Hungary will provide the legal provisions in 2010, Switzerland will switch to the new system in 2011 based on the regular 5 year cycle, and the Netherlands will switch in 2011 for similar reasons.

The Hotelstars Union classification defines the same levels as the earlier German classification system with five stars and Superior mark to flag extras. Instead of a strict minimum in room size and required shower facilities (e.g. a bath tub in a four star hotel) there is a catalogue of criteria with 21 qualifications encompassing 270 elements where some are mandatory for a star and others are optional. For hotels with three to five stars, the Hotelstars Union will use “mystery guests” to check the service quality regularly.

World Hotel Rating

4. There is so far no international classification which has been adopted. There have been attempts at unifying the classification system so that it becomes an internationally recognized and reliable standard, but they have all failed.

It has been considered that, as it has been the case in other areas (e.g. international accounting standards), hotel classification standards should result from a private and independent initiative. This may be the case of the World Hotel Rating (WHR) project, which notably aims to set international classification standards and rating criteria along the lines of a world star-rating system. It will also establish an information platform on the hotel industry which will be multilingual and multicultural. WHR intends to play a key role in the development of quality hotel services, as well as equitable and sustainable tourism, and the protection of the world’s cultural and natural heritage. In addition, WHR will develop labels to promote hotels distinguished by specific features, such as a family and child-friendly disposition. In Britain, hotels are rated from one star to five stars, as in many other countries. The RAC pulled out of accommodation grading in 2008 so the only grading schemes in operation are those operated by the AA (Automobile Association) and the national tourist boards: Visit England, Visit Wales, the Scottish Tourist Board and the Northern Ireland Tourist Board. The schemes were all ‘harmonized’ to ensure consistency between the schemes. This applies to all accommodation types apart from Self Catering that the AA have recently (2009) started offering. The AA criteria is available on its website. In addition to the usual black stars (ranging from one (the lowest) to five (the highest), the AA awards red stars to the highest-rated, which are deemed ‘Inspectors’ Choice’. Each of the national tourist boards have grading explanations on their web sites.

Hotel Classifications in Britain

5. In Britain, hotels are rated from one star to five stars, as in many other countries. The RAC pulled out of accommodation grading in 2008 so the only grading schemes in operation are those operated by the AA (Automobile Association) and the national tourist boards: Visit England, Visit Wales, the Scottish Tourist Board and the Northern Ireland Tourist Board. The schemes were all ‘harmonized’ to ensure consistency between the schemes. This applies to all accommodation types apart from Self Catering that the AA have recently (2009) started offering. The AA criteria is available on its website. In addition to the usual black stars (ranging from one (the lowest) to five (the highest), the AA awards red stars to the highest-rated, which are deemed ‘Inspectors’ Choice’. Each of the national tourist boards have grading explanations on their web sites.

‘Six’ and ‘Seven Star’ Hotels

Some members of the hospitality industry have claimed a six or seven-star rating for their operation. As no organization or fonnal body awards or recognizes any rating over five star deluxe, such claims are meaningless and predominantly used for advertising purposes. The Buij A1 Arab hotel in Dubai is widely described as a “seven-star” property, but the hotel says the label originates from an unnamed British journalist on a press trip and that they neither encourage its use nor do they use it in their advertising.

Hotel stars

The European Hotelstars Union has created a profiling system based on the earlier German hotelstars system that had widely influenced the hotel classifications in central Europe. The main criteria are in quality management, wellness and sleeping accommodation. In the catalogue of criteria each entry is associated with a number of points — each Hotelstars level requires a minimal sum of points besides some criteria being obligatory for the level. The minimum requirement for the Superior flag requires the same sum of points as for the next Hotelstars level which however was not awarded due to at least one obligatory requirement being left out.

28. WHR will develop labels to promote hotels distinguished by specific features.

29. Some members of the hospitality industry have claimed a six or seven-star rating for their operation.

30. The systems of hotels classification using terms such as Deluxe/ Luxury, First Class/ Superior, Tourist Class/ Standard, and Budget Class/ Economy are not accepted as hotel types,

31. In France, the rating is defined by the public tourist board of the department using a four star system which has changed to a 3-star system from 2010.

6. Запишите номер абзаца, который содержит ответ на вопрос, в лист ответов.

32. What is the world hotel rating?

33. What hotels are called “six” and “seven” stars hotels?

34. What are the standarts of hotel classification?

35. What hotel classifications are used in Britain?